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25 docs tagged with "leads"

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Add to VOX backlog

What this page is — the rules that hand a lead to Orbit Vox for an automated outbound call.

Assignment rules

What this page is — the ordered rules that decide who receives a lead the moment it is created.

Bulk actions

What this page is — the actions that apply to many leads at once: assign, update, change status,

Convert to contact

What this page is — the rules that turn a qualifying lead into a contact.

Convert to deal

What this page is — the rules that turn a qualifying lead into a deal with a value, and the field

Custom fields

What this page is — extra fields you can add to the lead record, defined once and available on

Import and export

What this page is — how to load leads from a spreadsheet, and how to get them back out.

Inbound webhook API

What this page is — the API contract for creating leads from outside the application: the endpoint,

Lead agents

What this page is — the list of users who are allowed to own a lead.

Lead grades

What this page is — the letter grades a lead can carry, and where the letters come from.

Lead queues

What this page is — how to create a queue and choose who may take leads from it.

Lead sources

What this page is — the configured list of channels a lead can arrive through: Google Ads, a

Overview

What this page is — the map of Orbit Pulse: which eight modules make up the CRM, what each one

Pipelines and statuses

What this page is — the pipelines a lead can travel, and the statuses that make up each one.

Report Builder

Route Open the Pulse report builder (view) / Manage saved reports

Scoring rules

What this page is — the rules that award points to a lead, and the action that applies them.

Source categories

What this page is — a grouping layer above lead sources, so Facebook Ads and Google Ads both

The lead board

What this page is — the kanban view of leads, one column per status, where dragging a card moves

The lead record

What this page is — the full record for one lead: identity, ownership, qualification, custom

The Lead Settings hub

What this page is — the entry point to lead configuration: eight sections holding everything you

The leads list

What this page is — the leads table: the screen most people have open all day, with its ten

Webhooks and API keys

What this page is — the API keys that let an outside system create leads, and the log of everything

Working a queue

What this page is — the Queues tab of the leads list, where an agent takes the next lead from a