My orders
Route: /account/orders · System page: ORD_HIST_001
"Track and review the orders you've placed."
1. What the shopper sees
Their own orders, newest first — the customer-side mirror of the orders workbench.
| My orders | Orders workbench | |
|---|---|---|
| Scope | One customer | Every customer |
| Can change status | No | Yes, with review |
| Shows payment state | Yes | Yes |
2. What a row shows
3. The list
Each row opens the order's own detail page.
The shopper sees payment state, not your internal notes
Status, fulfilment method, total and payment state are shared. Internal flags and notes recorded with Edit order details (notes, internal flags) after placement are not.
4. Field reference
| Element | Notes |
|---|---|
| Order reference | The project's order-number prefix |
| Status | The same six statuses as the workbench |
| Fulfilment | DELIVERY or pickup |
| Total | Currency-formatted |
| Payment state | PENDING, REFUNDED, paid |
5. The admin contract
| Prerequisite | Without it |
|---|---|
ORD_HIST_001 published | The shopper cannot reach it |
| A customer account | Nothing to show |
6. Downstream
Read-only for the shopper. Everything shown is driven by the workbench.
7. Don't confuse this with…
| Thing | Where |
|---|---|
| My orders (this page) | The customer's own |
| Orders workbench | The store's |
| My preorder requests | Requests, not orders |
8. Troubleshooting
| Symptom | Cause |
|---|---|
| An order is missing | It was placed under a different customer account |
| Status looks stale | The store has not moved it |
| Still shows unpaid after paying COD | Nobody has recorded the collection |