Orbit Storefront
Orbit Storefront turns a project into a shop: a public catalogue, a cart and checkout, an order workbench, and the settings that decide how all of it behaves.
It is the platform's two-audience module. Half of it is used by staff; half is used by customers who never see Orbit at all.
1. The eleven modules
| Module | Route | Perms | Documentation |
|---|---|---|---|
| Store Settings | /org/ecom/storesettings | 5 | Store Settings |
| My Orders | /org/ecom/orders | 9 | Orders |
| Public Pages | /org/ecom/customerpages | 6 | Public pages |
| Product Packages | /org/ecom/packages | 5 | Product packages |
| Showcasing Schedule | /org/ecom/schedule | 5 | Showcasing schedule |
| Store Front Gallery | /org/ecom/gallery | 5 | Gallery |
| Preorder Requests | /org/ecom/preorder-requests | 3 | Preorder requests |
| Testimonials | /org/ecom/testimonials | 6 | Testimonials |
| Storefront Support | /org/ecom/support/tickets | 2 | Storefront support |
| Ecommerce Launch Health | /org/ecom/health-check | 2 | Launch health check |
| Ecommerce generic Permissions | — | 1 | Bulk product image upload |
49 permissions in total.
2. How the pieces fit
3. Everything documented
Configuration
Store Settings overview · Branding · Contact · Location & delivery · Social & SEO · Payment gateways · Order printing · Discount coupons · Operation Automation · Launch health check
Orders
Overview · Order lifecycle · Order detail · Operations board · Manual orders · Payments and invoices · Refunds and credit notes · Printing and export
Catalogue
Product packages · Package editor · Showcasing schedule · Schedule editor · Gallery · Preorder requests
Storefront pages and the shopper
Public pages · Page blocks · Home and listing · Product detail and quick view · Packages, schedule and polls · The shopper journey · Browsing and cart · Checkout · Order confirmation · My orders · Saved addresses · Preorders and support
Engagement
Testimonials · Storefront support
4. Six things that surprise people
| Storefront URLs are project-prefixed | A page with slug shop is at /<projectSlug>/shop. The bare path 404s — see Public pages |
| The order view mode changes the date basis | Financial filters on order date, Operations on delivery date — Orders |
| Payment gateways is an override screen | Gateways are connected at organization level; a project only deviates where allowed |
| Credit notes are a Finance module | Despite the /org/ecom/ route — Refunds |
| Two settings sections vanish without their permission | Coupons and Operation Automation are hidden, not disabled |
| Subscribing to Orbit Resolve removes a storefront page | HELP_001 is hidden — Storefront support |
5. Boundaries
| Area | Owner |
|---|---|
| Products, categories, attributes, stock | Orbit Inventory — not yet documented |
| Page building, menu, header and footer | Experience Manager |
| Full service desk | Orbit Resolve |
Related
- Getting started — the launch order
- Store Settings — where most configuration lives